Too many L&D teams rely on metrics that are easy to capture but say little about actual performance. Completions, clicks, and time-on-platform might look good in a dashboard but they rarely answer the real question the business is asking: Did anything change?
In this piece, we explore why traditional learning metrics fall short, how they damage L&D’s credibility, and what we should be measuring instead to prove business impact.
This article was originally published on eLearning Industry.
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