Got a question?
Whether you're exploring our solutions, or are trying to work out who we are, we've answered some of the questions we're asked most often.
If you can't find the answer you're looking for, we'd be happy to help.
Working with Totem
Totem helps organisations prepare people to perform when it matters most. We design learning experiences that build confidence, judgement and capability through rehearsal, practice and real-world application.
Our solutions include:
Behavioural Simulations
Immersive & VR Training
AI Conversation Practice
Digital Learning Experiences
Most learning focuses on transferring knowledge. We focus on preparing people to perform.
Everything we create is designed to help people practise skills, decisions and behaviours before they encounter them in reality.
Because knowing what to do isn't always the same as being able to do it.
All of them. There’s no industry that’s off limits, and our team is well equipped to turn their hand to any kind of learning necessary. But we’ve had experience working in a range of sectors including:
Healthcare
Manufacturing
Retail
Financial Services
Hospitality
Energy
Logistics
Professional Services
Even wool production
While every industry is different, the challenge is often the same: helping people perform consistently in situations that matter.
Yes! We’re based in the UK, but we work with organisations around the world, designing solutions that support local, regional and global audiences.
Solutions
You don't need to know, that’s our job. Most organisations come to us with a challenge rather than a solution.
We'll work with you to understand:
Your objectives
Your audience
The behaviours that need to change
Your budget
Your timescales
Then we'll recommend the most appropriate approach.
No! While simulations and immersive learning are a key part of what we do, we also create:
E-Learning
AI conversation practice
Blended learning journeys
Scenario based learning
Serious games
The right solution depends on the challenge you're trying to solve.
Yes. Our solutions can typically be delivered through your existing LMS, LXP or learning ecosystem. But rest assured, we'll discuss any technical requirements during the discovery process.
Absolutely. Where appropriate, we can build on existing materials rather than starting from scratch. We'll assess what already exists and identify opportunities to reuse, improve or extend it.
Timelines & Delivery
Well, how long is a piece of string? Every project is different, and so is the timeline.
The timeline of your project will depend on factors such as the complexity of the challenge, the solution being developed, stakeholder availability and the level of collaboration required.
We'll agree on a realistic delivery plan at the start of every project and keep you informed throughout.
Our process follows five stages:
Diagnose
Define
Design
Rehearse
Measure
You can learn more about our approach on the ‘Why Totem’ page.
You'll work directly with Totem's learning specialists, designers and project team throughout the project.
We'll establish clear points of contact and governance from the outset. Don’t worry, they’re a friendly bunch!
Investment
Your investment varies depending on a range of factors including:
Complexity
Audience size
Technology requirements
Content needs
Reporting requirements
But one thing you can be sure of is that we’ll be transparent with pricing up front. As soon as we have a clear idea of what you’re looking for, we’ll give you an indicative price.
All of our learning development work is bespoke, because every organisation, audience and challenge is different. However, Sona AI comes with standardised packages, which you can check out here.
Yes. We work with a range of budgets – and we will always recommend the most effective solution for your budget. Transparency is our middle name!
Impact & Results
The answer depends on the challenge. Measures might include:
Confidence improvements
Behavioural change
Decision quality
Safety outcomes
Communication effectiveness
Business performance indicators
We focus on outcomes that connect learning to real-world performance in your organisation.
Yes! But only when they're designed around a genuine performance challenge.
We've seen organisations achieve significant improvements in confidence, capability and performance by creating opportunities for people to practise before performance matters.
Learn more on our case study page.
Learning alone doesn't change behaviour. Practice does.
That's why our solutions focus on creating opportunities for people to apply knowledge, test decisions and build confidence in realistic environments.
Behaviour change happens when people have the opportunity to Rehearse Reality.
Getting Started
The first step is simply a conversation. We'll discuss your challenge, understand your goals and explore what success looks like. From there, we'll recommend the most effective path forward.
Absolutely not! Many clients come to us because they know something needs to improve but aren't yet sure what the solution looks like. That's completely normal.
We'll help you identify the challenge before recommending the right approach.
Simply contact our team and we'll arrange an initial conversation. No pressure. No obligation. Just a chance to explore what's possible.